LAST UPDATED:  February 17, 2025

TERMS OF USE

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use which, together with our privacy policy, govern Ca’ Del Grevino, LLC’s relationship with “you,” the user or viewer of our website and purchaser of our wine.  The terms “Grevino”, “Company”, “us”, and “we” refer to Ca’ Del Grevino, LLC.

The use of this website is subject to the following terms and conditions:

Disclaimer and Limitation on Liability 

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us and is protected by law. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). 

PRIVACY POLICY

This privacy policy sets out how Grevino uses and protects any information that you give Grevino when you use this website.

Grevino is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Grevino may change this policy from time to time by updating this page. 

We Collect

We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@grevino.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Ca’ Del Grevino
2617 East Clark Ave
Santa Maria, CA 93455

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

POLICIES

Shipping Information

Wine is a perishable commodity. Extreme temperatures such as hot, humid summer and cold, winter weather may adversely affect the condition of your wine during shipment. Grevino is not responsible for, and will not replace wine that is damaged by, extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes your responsibility.

Grevino in its sole and absolute discretion shall select the common carrier for all wine shipments. Deliveries are confined to the domestic United States, and typically arrive within one week of your order. If you want your wine shipped faster, you may have the option at checkout of choosing an expedited service level for an additional cost. Shipping rates will be determined and displayed prior to checkout with free shipping on purchases over One Hundred Dollars ($100.00).

Due to various state laws, we can only ship wine to the states that appear in the selection box on the order form.  Please create an order and verify that your state is available as a shipping address for us.

Age Verification

By placing an order with us, you are stating that you are at least 21 years of age and that the recipient of the order is also at least 21 years of age. We require you to verify that you are of legal age to order our wines. The carrier will also verify the age of the recipient when delivering the package.

Receiving a Shipment

If the recipient of the wine will not be at home during regular business hours, we highly recommend sending the order to a commercial or business address where the package can be received and signed for. Orders containing alcohol cannot be left on a doorstep, sent to a P.O. Box or left with someone who is visibly intoxicated. If no one is available for delivery, two additional attempts will generally be made. If the package is never received or picked up and returned to us, there will be an additional shipping charge to resend the package.

Returns

 No wines may be returned for any reason.

Prices and Non-Refundable Payments

The prices for all our products are in U.S. Dollars. 

Orders are paid by credit card only. If you are a wine club member and your credit card has expired during your contractual commitment, you agree before your next shipment date to provide us with your updated or new credit card information.

We or our third party providers will process your payment information to make payments for your orders. You will be prompted to confirm payments before submitting your order. Unless otherwise agreed mutually in writing, all payments are non-refundable. You authorize us and our third party providers to process payments for orders according to the payment method specified in your account.

New payment methods and certain existing payment methods (i.e., credit card) may incur a temporary pre-authorization hold prior to our or our third party’s verification of your account and available credit or balance for the intended purchase.

Privacy Practices

We are committed to protecting the privacy of the users of our website. Any personal information submitted by you via our website is governed by our Privacy Policy which is incorporated herein by this reference. When you place an order or provide us with personal information, we use it for internal or service related purposes only. The information we collect is used to notify you of new releases or special offers and events we think you’ll find valuable. This information is NOT shared with anyone beyond the support staff of our website and winery, except when required by law.

Your Representations

By purchasing our products, the you represent that you have read, understand, and agree to all terms and conditions set forth on this website, that you are at least twenty one (21) years old and have the legal ability to engage in a contract in the State of California, and that wines purchased from Grevino are not for resale and are for personal consumption only. If you do not accept all the terms and conditions set forth within, you should not purchase or consume our products. It is further understood that Grevino may change these policies from time-to-time by updating this page. 

Promotional Activities or Benefits

Other terms and conditions may apply to your use of the Site. We may offer promotional activities or benefits, such as wine club membership benefits or events, wine education services, etc., and sometimes additional terms may apply to these activities or benefits. If these terms, conditions, and policies are inconsistent with those additional terms, those additional terms will control as to the particular promotional activity or benefit.

Governing Law and General

Your use of this website and any dispute arising out of such use of the website is governed by the laws of the State of California, without regard to principles of conflict of laws. The venue for any such dispute shall be Los Angeles, California.

These terms, conditions and policies posted on our website constitute the entire agreement between us regarding our website. Grevino’s failure to exercise any right under these terms, conditions and policies does not operate as a waiver of such right. All section titles are for convenience and do not affect the meaning of any provision. All uses of “including” or “includes” may not be interpreted as limiting. If any provision is unlawful, void or unenforceable, that provision is deemed severable and will not affect any remaining provision.

Questions

If you have questions about these terms, conditions or policies, please contact us at 2617 East Clark Avenue, Santa Maria, CA 93455.